Refund policy
Refund policy
When you receive the goods, please carefully check the goods we deliver. After receiving the goods, our company DOES NOT APPLY the product return policy. Therefore, when you receive the goods, please CHECK the goods CAREFULLY. If you find that the goods are damaged due to transportation or expired, please call immediately at the phone number at the address where the customer ordered the goods to inform our company about the status of the goods received by the customer. but not as expected.
- For the form of delivery, receive money at home: If the goods are found to be expired, not quality or damaged due to transportation,... Please do not receive the goods, do not pay the money. to the delivery staff.
For the form of bank transfer first, delivery later: If the goods are found to be expired, not quality guaranteed or damaged due to transportation, .. Please do not receive the goods. Make a record of goods status. You and our delivery staff sign to confirm the event recorded in the document. We bring the goods.
Based on the actual goods and the above minutes, we proceed to exchange other products for customers within 2 working days. If the customer no longer needs to use the product, we will refund 100% of the amount you have transferred after 7 working days (excluding Saturdays, Sundays, holidays). If you have not received the money within 7 working days, please reply back to us to check the transfer status again.
We hope that the company's purchase and sale policies will bring satisfaction and peace of mind when you purchase.