Payment and Warranty policy
Payments
There are 3 payment methods, customers can choose the most convenient and suitable method for them:
- Pay cash directly at the company
- Payment on delivery (COD), customers see the goods at home, pay cash to the delivery staff.
- Advance transfer. You transfer the money first, then we deliver the goods according to the agreement or contract with you.
Note
- The transfer content clearly states the full name and which item to transfer. After the transfer, we will contact you to confirm and proceed with the delivery. If after the agreed time, we do not deliver or do not respond, you can file a complaint directly with the company and claim compensation if it is proven that the delay affects your business. guest.
- For customers wishing to buy in bulk for business or wholesale, please contact us directly for a reasonable price policy. And the payment will be made according to the contract.
- We are committed to transparent, legal business, selling quality products, with clear origins.
Warranty Policy
Receive all complaints from customers related to the use of the company's services.
In all cases of warranty, you can contact us for warranty procedures.
Complaint settlement time is within 03 (three) working days from the date of receipt of customer's complaint. In case of force majeure, both parties will negotiate by themselves.